Privacy Policy
Mettle & Main LLC ("Mettle & Main," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through mettleandmain.com and related services, how we use it, and the choices available to you.
Information We Collect
We may collect information you provide directly to us, including your name, email address, contact information, enrollment selections, communications, and other information you submit through forms, waitlists, course registration, or customer support.
When you purchase a product or service, payment information is processed by Stripe. We do not receive or store your full payment card number. Our service providers may collect technical information such as IP address, browser or device information, pages visited, and similar usage data needed to operate and protect the site.
How We Use Information
- Process course enrollments, payments, and related customer service.
- Send transactional messages, class information, workbooks, reminders, and other materials connected to a purchase or enrollment.
- Manage waitlists and send marketing communications where you have consented or where permitted by law.
- Operate, improve, secure, and troubleshoot our website and services.
- Maintain business, accounting, compliance, and legal records.
Service Providers
We may share information with service providers that help us operate the business, including payment processing, email delivery and marketing, video conferencing, website hosting, analytics, and other business technology. These providers process information according to their own terms and privacy practices and only as needed to provide their services to us.
Email Communications
Transactional emails related to a purchase or course enrollment may be sent as necessary to provide the service. Marketing emails may include an unsubscribe option. Unsubscribing from marketing does not prevent necessary transactional or service-related messages.
Cookies and Similar Technologies
Our website and third-party service providers may use cookies or similar technologies for essential site functions, security, analytics, and performance. Your browser may allow you to limit or delete cookies, though some site features may not work correctly as a result.
Data Retention and Security
We retain information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, resolving disputes, and meeting legal obligations. We use reasonable administrative and technical safeguards, but no method of online transmission or storage is completely secure.
Your Choices
You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to legal and recordkeeping obligations. You may also opt out of marketing communications using the unsubscribe link provided in those messages.
Children's Privacy
Our business services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.
Links to Other Sites
Our website may link to third-party websites or services. We are not responsible for the privacy practices of those third parties.
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date above will be updated when material changes are made.
Contact Us
Questions or privacy requests may be sent to admin@mettleandmain.com.